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7u88 operates under a defined legal framework that governs how your account, transactions and personal data are handled. Access to our platform depends on your local law and eligible regions — review the sections below to understand your rights and our obligations before you continue.
Our legal terms set the boundaries for what you can expect from 7u88 and what we expect from you when you hold an account. These terms cover account creation, wallet activity, transaction records and how disputes are handled. Where your account involves a Nagad transfer, an Upay deposit or a Bank Transfer, the record of that transaction sits inside your account history and is subject to the same terms as all other account activity. We do not apply different legal conditions based on which local payment method you used — the policy applies uniformly across all supported methods. Access to 7u88 is conditional on your location, local law and the region eligibility confirmed during account setup. We do not represent that access is lawful in every jurisdiction, and it is your responsibility to check whether using this platform complies with the laws that apply to you. If you are in a region where access is restricted, these terms still govern any prior account activity and the closure process. Our published support route is the correct channel for any legal query tied to your account — do not rely on third-party sources to interpret these terms on your behalf.
Understanding the boundary of this policy helps you know exactly where our obligations begin and end. Four distinct areas define what is and is not covered under these terms.
Our legal terms cover your account registration, login credentials and access conditions. Eligibility depends on your local law and the region confirmed at sign-up. We control the account layer; we do not control the network or device conditions on your end.
Wallet movements through Nagad, Upay or Bank Transfer that are recorded in your account fall within this policy. The terms govern how records are kept, how disputes are raised and what documentation we can produce if a query is submitted through our support route.
Game content supplied by studios such as Microgaming, JDB, CQ9, PlayStar, Bigtime Gaming and Joker is governed by separate studio-level terms. Our policy covers how that content is made available inside the lobby, not the underlying studio agreements.
External payment processors, network providers and device operating systems are outside the scope of these terms. We are responsible for the account and wallet layer we operate directly. For third-party service issues, you need to contact those providers separately.
This policy gives you concrete actions you can take to manage your information and raise questions directly with us. You have the right to review the transaction records held in your account at any time — these records include wallet entries for Nagad, Upay and Bank Transfer activity. If any detail in your account profile is incorrect, you can request a correction by contacting us through the support route published on the site; we will confirm receipt and follow the steps set out in the account correction procedure. Where a question about this policy cannot be resolved through the account area, our support team handles policy queries as a separate category from game or payment support. Raising a question under this policy does not affect your account standing while the query is open. We keep a record of all policy-related correspondence, and you can request a copy of that record if you need it for your own reference.
Open your account history section to see all logged transactions, including Nagad, Upay and Bank Transfer entries. Each entry shows the amount, method and timestamp as recorded at the time of processing.
If your registered name, contact detail or payment record contains an error, submit a correction request through the published support route. We follow a documented review step before any change is applied to your account.
Policy queries are handled separately from general account support. When you contact us, mark your message as a legal or policy matter so it reaches the right review queue and receives a response that addresses the specific terms in question.
You can ask us to provide a copy of any policy-related correspondence we hold against your account. Submit this request through the support route and include your account reference so we can locate the correct records quickly.
Policy and legal queries require a specific contact path to ensure your message is reviewed by the right team. Use only the routes published on this site — we cannot verify or action requests submitted through unofficial channels.
Open the live chat window from any page on the site to reach our support team directly. For legal or policy queries, state clearly at the start of the conversation that your question relates to account terms or policy — this routes your query correctly.
Send policy queries to the email address listed in the support section of your account area. Include your account reference and a clear description of the policy point you are raising. We confirm receipt and respond through the same channel.
The support centre within your signed-in account area contains a dedicated category for account terms and policy questions. Submitting through this route attaches your account details automatically, which reduces the back-and-forth on verification.
We apply consistent data handling, cookie practices, account security steps and retention rules across all accounts. These are not aspirational commitments — they are the operating conditions under which your account runs.
Account data — including transaction records for Nagad, Upay and Bank Transfer activity — is retained for the period required under the terms agreed at registration. We do not share account data with third parties outside the scope defined in these terms.
We use cookies to maintain your session state, remember your account login and measure how the lobby is used. The cookie settings available in your browser let you control non-essential cookies; session cookies necessary for account function cannot be disabled without breaking the login flow.
Your account credentials are your responsibility to keep secure. If you suspect unauthorised access, contact us immediately through the published support route. We follow a defined account-lock procedure when a security concern is reported, independent of any ongoing transaction.
Account records are kept for the period set out in the terms accepted during registration. Requests to close an account or delete records are handled through the account support centre. Closure does not erase transaction history that we are required to retain under our operating terms.
If something in our legal terms is unclear, these questions address the points our account holders ask most often. For anything not covered here, use the published support route to raise a specific query.
Access to 7u88 depends on your local law and the region eligibility confirmed during account setup. We do not guarantee access is lawful in every location. Check whether using this platform complies with the laws that apply to you before you open an account.
Your account history section shows all recorded wallet movements, including entries for Nagad, Upay and Bank Transfer transactions. Each record includes the method used, the logged amount and the timestamp. These records are available to you at any time while your account is active.
Submit a correction request through the published support route or the account support centre. Include your account reference and describe the error clearly. We follow a documented review step before any change is applied, and we confirm the outcome through the same channel you used to submit.
Use either the live chat or the email address listed in the support section of your account area. Mark your message as a policy or legal matter at the start so it reaches the right review queue. General account support and policy support are handled by separate teams.
Account closure does not erase transaction records that we are required to retain under our operating terms. You can request a summary of the records held against your account before or after closure by contacting us through the account support centre with your account reference.
If your region becomes ineligible after your account was opened, these terms still govern your existing account activity and the closure process. Contact us through the published support route to discuss your account status and the steps available to you under the current terms.