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7u88 Sports / App
YOUR DATA RIGHTS

How 7u88 Handles Your Personal Information

At 7u88, your account data and transaction records are handled with a clear purpose: to run your account, process your payments through Nagad, Upay or Bank Transfer, and keep your session secure. This policy sets out exactly what we collect, why we collect it, and what you can do about it — access to this platform depends on your local law and eligible regions.

  • Account data clarity
  • Nagad & Upay transaction records
  • Your right to review
  • Support contact included
POLICY POSTURE

What This Privacy Policy Covers at 7u88

This policy applies to every piece of information you provide when you create an account, verify your identity, or complete a payment on 7u88. That includes your name, contact details, device identifiers, and the payment records tied to your Nagad wallet, Upay transfer or Bank Transfer instruction. We collect this data because account operation and payment processing require it — not for unrelated commercial purposes. When you make a deposit or request a withdrawal using Nagad or Bank Transfer, a record of that transaction is created in your account history. We retain those records for as long as your account remains active and for the period required by applicable financial and operational obligations. You can view your own transaction log inside the account area at any time. Cookies and similar tracking tools are used to keep your session active, remember your lobby preferences, and understand which game categories you visit — for example, whether you browse slots or check the live casino section. You can adjust cookie behaviour through your browser settings. We do not sell your personal data to third parties, and we do not share payment records outside of what is strictly needed to complete your transaction. Any question about how your data is used can be directed to our support team through the channels listed on this page.

  • Nagad Records

    Nagad payment instructions and confirmation references are stored in your account transaction log.

  • Upay Transfers

    Upay transfer details submitted during deposit or withdrawal are recorded against your account session.

  • Bank Transfer Data

    Bank Transfer references, including sender name and amount, are kept in line with financial record obligations.

  • Device & Session

    Device type, browser session and IP information are logged to maintain account security and session continuity.

POLICY BOUNDARIES

Where This Policy Applies and Where It Does Not

Not every interaction on or around 7u88 falls inside this policy. Understanding the boundary helps you know exactly what protection applies to your data and when to look elsewhere. Account access, your payment activity and content served directly through the 7u88 platform are all covered. Third-party services linked from the platform — including external payment processors and studio software from providers such as Microgaming, JDB or CQ9 — operate under their own separate privacy terms. We cannot speak to those policies on their behalf, and we encourage you to read them if you want full clarity.

  • Account Access

    Login credentials, session tokens and account profile details are fully within this policy's scope and handled directly by 7u88.

  • Transaction Activity

    Deposit and withdrawal records tied to Nagad, Upay and Bank Transfer sit inside this policy and are visible in your account history.

  • Site Content

    Game lobby preferences, category filters and session behaviour on the 7u88 platform are covered by this policy and managed by our team.

  • Third-Party Services

    External payment gateways and game studio software operate under their own privacy terms. This policy does not extend to those environments.

ACTIONS AVAILABLE TO YOU

What You Can Do With Your Data Under This Policy

You have real, practical options when it comes to the data 7u88 holds on your account. These are not abstract rights buried in legal text — each one maps to a step you can take right now. Start by opening your account page: your profile details and transaction history are visible there, and you can check whether your name, contact number or payment method is recorded correctly. If anything looks wrong, the correction process starts with a support request — raise it through live chat or the contact form and our team will confirm the update once your identity is verified. You can also ask us what data we hold about you. Send that request through any of the published support channels and we will respond with the categories of data tied to your account. If you want to close your account and ask about data retention after closure, that request is handled the same way — through direct contact with our support team, not through an automated form.

  • Review Your Records

    Open the account area to see your profile, session history and transaction log. Nagad, Upay and Bank Transfer records each appear as separate line entries.

  • Correct Account Details

    If your registered name, mobile number or payment reference is inaccurate, contact support with your account ID and the correction needed.

  • Ask What We Hold

    You can request a summary of the data categories linked to your account. Submit that request via live chat or the contact form on this page.

  • Account Closure and Retention

    Questions about closing your account and what happens to your data afterward are handled directly by the support team — not through automated settings.

CONTACT FOR PRIVACY

How to Reach Us About This Policy

If you have a question about this privacy policy, want to request a data summary, or need to correct information tied to your 7u88 account, the routes below are the ones to use. We handle privacy-related requests through the same support channels as account and payment questions — there is no separate portal. When you contact us, include your account username and a clear description of the request so our team can locate the right records and respond accurately.

  • Live Chat

    Start a live chat session from any page on the platform. Use this route for urgent questions about your account data or a recent transaction record.

  • Contact Form

    Use the on-site contact form for written privacy requests, including data summaries or correction requests. Include your account ID in the message.

  • Account Help Section

    The account help section lists published support routes and links directly to the contact form and live chat entry point for privacy-related matters.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

Your trust in 7u88 depends on how clearly we manage the data side of your account. We keep this policy current and apply it consistently across account creation, payment processing and support interactions. If this policy is updated in a material way, we will communicate that through the platform before the change takes effect.

  • Data Retention

    We keep your account and transaction data for as long as your account is active and for the period required by applicable financial obligations. You can ask about retention timelines through support.

  • Cookie Controls

    Session and preference cookies are active by default. You can manage or disable them through your browser settings at any time without losing access to your account.

  • Account Security

    Login sessions are tied to your registered device and credentials. If you notice unexpected account activity, contact support immediately through live chat so we can review the session log.

  • Policy Changes

    When this policy changes in a meaningful way, we post a notice on the platform before the new version applies. Continued use of your account after that notice means you have seen the updated terms.

PRIVACY QUESTIONS ANSWERED

Common Questions About Your Privacy on 7u88

These are the questions we hear most often from account holders about how their data is handled. If yours is not here, the support team can answer it directly.

What personal data does 7u88 collect when I open an account?

We collect the details you enter at registration — name, contact number and email — plus device and session data generated during your visits. Payment method references, such as your Nagad or Bank Transfer details, are recorded when you complete a transaction.

Can I see all the data 7u88 holds about my account?

Yes. Your transaction history and profile details are visible in the account area. For a full summary of every data category we hold, send a written request through live chat or the contact form and we will respond with the relevant information.

Does 7u88 share my Nagad or Upay transaction data with anyone?

We share payment data only to the extent needed to complete your transaction — for example, passing a reference to the relevant payment processor. We do not sell your payment records or share them for unrelated marketing or third-party commercial use.

How do I correct incorrect information on my account?

Open a support request through live chat or the contact form. Include your account ID and the specific detail that needs correcting. Our team will verify your identity before making any change to profile or payment records.

How long does 7u88 keep my account data after I close my account?

Retention after account closure depends on applicable financial and operational requirements. We keep certain transaction records for the period those obligations require. Contact our support team to ask about the specific timelines that apply to your account data.

Does access to the platform and this privacy policy depend on where I am?

Yes. Access to 7u88 and the protections described in this policy depend on your local law and the eligible regions covered by the platform. If you are unsure whether access is available in your region, check the terms or contact support before creating an account.